Support Request

Need help or support with your MultiTaction product? Our Customer Success team is standing by to help! Please fill the form below or give us a call at +44 20 3633 4000 (EMEA / APAC) or +1 888 716 8584 (Americas)

Have an issue with your MultiTaction product?

We are very sorry to hear that if it’s the case. We will do everything to make sure that the product we deliver holds up to your expectations. We have a talented team standing by ready to get it resolved as quickly as possible for you.

About MultiTaction Customer Success Team

From troubleshooting PC and application configurations to solving performance issues and advising on networking aspects, our professional Customer Success team will be happy to help you with any problems and will do their very best to ensure our devices meet your requirements.

Installation, training, and maintenance

If required our Customer Success team can help with the installation of any solution that you purchase from us ensuring the best possible performance even in the most demanding conditions.  We can also train your staff in the proper operation of the system.

Technical support, repair, and spare parts

MultiTaction Customer Success Team will help with all questions related to technical issues. Whether your question is about the machine’s programming or mechanical functioning, our Customer Success Team will be happy to assist you. 

MultiTaction Software documentation

MultiTaction software manuals and release notes can be downloaded from our Applications documentation site.

Please note: You will need to create an account to access downloads.

MultiTaction Hardware documentation

MultiTaction hardware manuals, release notes, and CAD drawings can be downloaded from our Hardware documentation site.

Please note: You will need to create an account to access downloads.

Support Request Form

Question or query regarding your MultiTaction product or solution?

Our helpful team of experts are ready to help.