Support Request

Have an issue with your MultiTaction product? We are very sorry to hear that if it’s the case. We will do everything to make sure that the product we deliver holds up to your expectations. We have a talented team standing by ready to get it resolved as quickly as possible for you.

About MultiTaction Customer Success Team

From troubleshooting PC and application configurations to solving performance issues and advising on networking aspects, our professional Customer Success team will be happy to help you with any problems and will do their very best to ensure our devices meet your requirements. You can call our Customer Success Team on +44 20 3633 4000 (EMEA/APAC) or +1 888 716 8584 (Americas)

Installation, training, and maintenance

If required our Customer Success team can help with the installation of any solution that you purchase from us ensuring the best possible performance even in the most demanding conditions.  We can also train your staff in the proper operation of the system.

Technical support, repair, and spare parts

MultiTaction Customer Success Team will help with all questions related to technical issues. Whether your question is about the machine’s programming or mechanical functioning, our Customer Success Team will be happy to assist you. 

MultiTaction Software documentation

MultiTaction software and their manuals can be downloaded from our applications documentation site at apps.multitaction.com.

MultiTaction Hardware documentation

MultiTaction hardware and their manuals can be downloaded from our hardware documentation site at hardware.multitaction.com.