Support Notices

We offer our clients the best possible support and information about our products. From time to time it is necessary to update the firmware and software to ensure that our products are operating at their best. You'll find information regarding support notices on this page.

Multitaction firmware versions 1.9.2-taction14f or older

October 15, 2015

September 14, 2015

Some of the older versions of the multitaction display firmware contain a bug, which can trigger a “license expired” message to appear. All users of these firmware versions are encourages to update their displays as quickly as possible. Instructions for the updating procedure can be found here.

Updating embedded displays (MT550Wx) to Windows 8.1 from Windows 8

October 15, 2015

September 14, 2015

The latest version of the Multitaction firmware fully supports Windows 8.1 for all our embedded windows displays. Please remember to update the Multitaction tracker software to the latest version before updating Windows to 8.1 Please also note that Multitaction embedded displays cannot at this point be upgraded to Windows 10. Trying to update an embedded MT550Wx or MT420Wx to Windows 10 will permanently disable the built-in tracking software.

For any questions or additonal information, please contact Multitaction support.

Contact Support